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Terms & Conditions

Return Policy

Requests must be made within 30 days of order.

Customer Service must approve returns and provide a return number.

Products must be returned with original labeling.

Food, candy, and personalized items are non-returnable.

Refunds will exclude shipping and any handling fees.

If customer received items, requiring return please contact us.

Seasonal merchandise is not subject to return unless damaged.

Better Day Gifts ultimate goal is customer satisfaction at all times.


Privacy Policy

Customer Information for their account and credit card is confidential and private. Information is kept in confidence and is not given out to individuals or company's. 


Substitutes

Candy Arrangements can contain nuts and chocolate. Please be aware of any food allergies when ordering. Better Day Gifts can provide (if requested) substitute candy for known allergies.


Shipping

Orders placed before noon CST can be shipped the same day. USPS is the standard shipping method by Priority Mail. We have additional shipping methods and rush delivery available if requested please contact Customer Service. Please allow 1 to 2 days for shipping and handling.


Out of Stock

We strive to complete your order in a timely manner but based on inventory and availability of items we could provide similar substitutes for items in Candy Arrangements. Back order items will be filled on a 1st come basis.


Delivery

All merchandise will be delivered through USPS mail. We can accommodate different shipping methods if requested. Please contact us for details.


Payment

We accept Visa, Mastercard, Discover, and American Express including Paypal. 

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